Use the below buttons to style and use this website page. DELETE THIS SECTION BEFORE PUBLISHING
Privacy Policy
Last Updated: August 6, 2026
Wendy Sheppard LLC ("Wendy Sheppard LLC," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://wendysheppard.com and its associated pages and subdomains, communicate with us, subscribe to our emails, purchase or participate in our offerings, or otherwise interact with us online (collectively, the "Services").
This Privacy Policy is a notice of our information practices. It is not intended to obtain blanket consent to every form of data processing. When applicable law requires consent, we will request it separately and provide an appropriate choice.
Wendy Sheppard LLC is a Pennsylvania limited liability company based in the United States. We provide coaching, educational content, digital resources, workshops, programs, communities, and related services.
This Privacy Policy applies to personal information we process through the Services. It does not apply to third-party websites, platforms, or services that have their own privacy policies, even when we link to or use those services.
The information we collect depends on how you interact with us. We may collect the following categories of personal information:
· Contact information. Your name, email address, telephone number, mailing address, business name, username, or similar details.
· Purchase and transaction information. Billing address, products or services purchased, transaction history, and related payment information. Full payment-card details are generally collected and processed by our third-party payment processors rather than stored by us.
· Account and participation information. Login credentials, enrollment information, program participation, responses to forms or questionnaires, and information you provide in a course, workshop, membership, community, coaching relationship, or other offering.
· Communications. Information you include when you email us, complete a contact form, request support, submit feedback, participate in a survey, or otherwise communicate with us.
· Marketing preferences. Your subscription status, email preferences, and information about how you interact with our emails or promotional content.
· Information you choose to share. You may voluntarily share information about your experiences, goals, emotions, relationships, business, or personal circumstances. Please do not send highly sensitive information through ordinary email or unsecured website forms unless we specifically request it and provide an appropriate method for doing so.
When you use the Services, we and our service providers may automatically collect information such as:
· Internet Protocol (IP) address and approximate location derived from it;
· browser type, device type, operating system, Internet service provider, and device identifiers;
· pages viewed, links clicked, referring and exit pages, search terms, access dates and times, and other usage activity;
· email opens, link clicks, and similar engagement information; and
· information collected through cookies, pixels, tags, local storage, log files, and similar technologies.
We may receive information from service providers and platforms that help us operate our business, process payments, deliver programs, host content, manage email communications, analyze website activity, advertise our offerings, schedule appointments, or facilitate communications. We may also receive information when another person refers you to us or registers you for an offering with your permission.
We may use personal information to:
· provide, operate, administer, and improve the Services;
· process purchases, enrollments, registrations, and other transactions;
· deliver digital products, programs, workshops, coaching, communities, or other offerings;
· respond to inquiries, provide customer support, and communicate about your account or participation;
· send newsletters, educational content, offers, and other marketing communications when permitted by law;
· personalize content and understand how visitors and customers use the Services;
· measure the performance of our website, emails, advertisements, and offerings;
· develop new products, services, and educational materials;
· maintain security, prevent fraud or misuse, troubleshoot technical issues, and protect our rights and the rights of others;
· maintain business, tax, accounting, and legal records;
· comply with applicable laws, lawful requests, court orders, and regulatory obligations; and
· carry out another purpose disclosed when the information is collected or with your consent.
When you subscribe to our email list, request a free resource, register for an offering, or otherwise authorize us to contact you, we may send educational, promotional, and business-related emails. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email. We may still send non-promotional communications that are necessary to complete a transaction, deliver an offering, respond to you, or administer an existing customer relationship.
We do not send marketing emails merely because you visited our website. We may use email addresses or other contact information to create or reach custom or matched audiences on advertising platforms, such as Meta, where permitted by law and consistent with the choices available to you.
We and our service providers may use cookies and similar technologies to operate the Services, remember preferences, understand website and email activity, improve performance, and support advertising. These technologies may collect identifiers, device information, IP addresses, and information about your interactions with our website, emails, or advertisements.
The categories of technologies we may use include:
· Essential technologies. These support basic website functions, security, forms, purchases, login features, and preference settings.
· Analytics technologies. These help us understand traffic, usage patterns, and the performance of our website and communications.
· Advertising technologies. These help us measure advertisements, create audiences, limit repeated advertisements, or show advertisements that may be more relevant to users.
Our website may use services such as Google Analytics, Google Ads, Google Tag Manager, Meta Pixel, and Hotjar when those services are enabled. These providers may collect or receive information through cookies, pixels, tags, or similar technologies and process it under their own privacy policies.
Where required, we use a cookie banner or consent-management tool to request permission before placing nonessential technologies. You may adjust your choices through the cookie settings made available on the website and through your browser or device settings. Disabling cookies may affect certain website features.
Some browsers transmit "Do Not Track" signals. Because there is not a single universally accepted standard for responding to those signals, our website may not respond to them. Where required by applicable law and supported by our systems, we will honor legally recognized universal opt-out preference signals, such as Global Privacy Control, as requests to opt out of sale, sharing, or targeted advertising.
We may disclose personal information to the following categories of recipients for the purposes described in this Privacy Policy:
· Service providers. Companies that provide website hosting, funnel or course platforms, email delivery, payment processing, cloud storage, scheduling, video conferencing, customer support, data analytics, security, bookkeeping, legal, or other business services.
· Analytics and advertising providers. Companies that help us understand use of the Services, measure campaigns, create audiences, or deliver and evaluate advertising.
· Professional advisers. Attorneys, accountants, insurers, consultants, and other advisers where reasonably necessary for their services.
· Legal and safety recipients. Government authorities, courts, regulators, law enforcement, or other persons when disclosure is required by law or reasonably necessary to protect rights, safety, security, or prevent fraud or misuse.
· Business transaction recipients. A prospective or actual buyer, successor, lender, investor, or adviser in connection with a merger, financing, reorganization, sale of assets, acquisition, or similar business transaction.
· Recipients you direct or authorize. Other persons or organizations when you ask us to share information, give consent, or intentionally use a feature that requires disclosure.
We do not sell personal information for money. However, certain disclosures to analytics or advertising providers may be treated as a "sale," "sharing," or processing for targeted advertising under some privacy laws. Where those laws apply, you may have the right to opt out as described below.
Purchases are processed through third-party payment processors. Those providers may collect payment-card details, bank information, billing information, and other information needed to complete the transaction, prevent fraud, and comply with financial laws. Their handling of payment information is governed by their own privacy policies and terms. We generally receive confirmation of payment and transaction details but do not receive or store your complete payment-card number.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain records, comply with legal, tax, accounting, and contractual obligations, resolve disputes, enforce agreements, and protect against fraud or abuse.
Retention periods vary depending on the type of information and the reason it was collected. For example, transaction and tax records may be retained for legally required periods; marketing information may be retained until you unsubscribe or we determine it is no longer needed; and customer or program records may be retained for the duration of the relationship and for a reasonable period afterward. We may retain limited information when necessary to document an opt-out request, comply with law, or establish, exercise, or defend legal claims.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, secure service providers, encryption in transit where supported, account authentication, software updates, and internal limitations on access.
No website, email system, transmission method, or storage system is completely secure. We therefore cannot guarantee absolute security. You are responsible for protecting your passwords, devices, and account access and for notifying us promptly if you believe your interaction with us is no longer secure.
The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information online from a child under 13. If we learn that we have collected such information without legally valid parental consent, we will take reasonable steps to delete it. A parent or guardian who believes a child has provided personal information may contact us at [email protected].
People under 18 should use the Services only with the involvement and permission of a parent or legal guardian.
Depending on where you live and the laws that apply to us, you may have some or all of the following rights regarding your personal information:
· to request confirmation of whether we process your personal information and access to that information;
· to request correction of inaccurate or incomplete personal information;
· to request deletion of personal information, subject to legal exceptions;
· to receive a portable copy of certain personal information;
· to object to or request restriction of certain processing;
· to withdraw consent where processing is based on consent, without affecting prior lawful processing;
· to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising, where applicable;
· to appeal our refusal to act on a request, where applicable;
· to receive equal service and not be unlawfully discriminated against for exercising a privacy right; and
· to complain to an applicable privacy or data-protection authority.
You may also unsubscribe from marketing emails by clicking the unsubscribe link in any marketing message.
To submit a privacy request, email [email protected] or use the contact form at https://wendysheppard.com/contact. Please describe the right you wish to exercise and provide enough information for us to identify the relevant records.
We may need to verify your identity before completing a request. Verification may include confirming control of the email address associated with your request or asking for information that reasonably matches our records. We will use verification information only to process the request. Where permitted, an authorized agent may submit a request on your behalf, but we may require proof of authorization and direct identity verification.
We will respond within the time required by applicable law. Certain rights are subject to exceptions, and we may deny or limit a request when permitted or required by law. If an applicable law gives you a right to appeal our decision, you may submit an appeal by replying to our response and clearly stating that you are appealing the decision.
This section applies only when European, United Kingdom, or Swiss data-protection law applies to our processing of your personal information.
Wendy Sheppard LLC is the controller of personal information covered by this Privacy Policy unless we state otherwise. We process personal information under one or more of the following legal bases:
· Performance of a contract. Processing necessary to provide a product or service you requested, administer your enrollment, or take steps at your request before entering into a contract.
· Legitimate interests. Processing reasonably necessary to operate and improve our business, communicate with customers, secure the Services, prevent fraud, understand engagement, and market our offerings, provided those interests are not overridden by your rights and interests.
· Consent. Processing you have affirmatively agreed to, such as certain marketing or nonessential cookie uses. You may withdraw consent at any time.
· Legal obligations. Processing required to comply with applicable law, tax, accounting, regulatory, or legal requirements.
We are based in the United States, and information may be processed in the United States or other countries where our service providers operate. Those countries may have different data-protection laws than your country. When applicable law requires transfer safeguards, we rely on appropriate contractual or other legally recognized mechanisms.
You may have rights to access, correct, erase, restrict, object, receive a portable copy, withdraw consent, and complain to the data-protection authority where you live, work, or believe a violation occurred. To exercise a right, contact us using the information below.
This section applies only to the extent a U.S. state privacy law applies to Wendy Sheppard LLC and its processing of your personal information.
The categories of personal information we may have collected during the preceding 12 months are described in Section 2. They may include identifiers and contact information; customer, transaction, and commercial information; Internet or electronic activity; approximate geolocation derived from IP address; professional or business-related information; communications and content you provide; and inferences drawn from interactions with the Services. We collect this information from you, your devices and browser, our service providers, advertising and analytics platforms, and persons who interact with us at your direction.
We use and disclose these categories for the business and commercial purposes described in Sections 3 and 6. We do not sell personal information for money. Certain disclosures involving advertising cookies, pixels, or matched audiences may be considered selling, sharing, or targeted advertising under an applicable state law. Where required, we provide a method to opt out through website cookie controls, a legally recognized universal opt-out signal, or a request submitted using the contact information below.
We do not knowingly sell or share the personal information of people under 16.
The Services may contain links to or integrations with websites, social-media platforms, payment processors, scheduling tools, video platforms, or other services operated by third parties. We do not control their privacy or security practices. Information you provide directly to a third party is governed by that third party’s privacy policy and terms. We encourage you to review those policies before providing personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, offerings, or legal obligations. We will post the revised policy on this page and update the "Last Updated" date. If required by law, we will provide additional notice or request consent before a material change takes effect.
Questions, concerns, or privacy requests may be directed to:
Wendy Sheppard LLC
Email: [email protected]
Website: https://wendysheppard.com
Contact form: https://wendysheppard.com/contact
Start here if you want practical support straight away.
Actionable ideas to help you move forward with clarity.
Ready to go deeper? This is my main way of supporting you.